Currently I am employed by Esselte in the role as Channel Development Manager Europe and Account Director. Due to recent changes in my private live I am no longer able to travel as much as is required in this role, therefore I am looking for a job that requires less travelling.

Summary:

Pragmatic and energetic Senior Key Account Manager with a clear sales -and relationship building track record, result driven with broad experience and a wide network in consumer electronics and telecom (retail, e-tail, wholesale and operators). Experienced in working in international and fast paced environments and communicating and negotiating up to to C and boardlevel!

Specialties:
• Multichannel approach
• Marketing management
• Controlling marketing spends
• B2B / B2C Key Account Management
• Executive Level Presentations
• Distribution strategy
• Coaching /managing field account managers and trade marketeers

Work experience:

June 2014 until now:
European Channel Development Manager at Esselte and Account Director.
Responsible for channel development for the Leitz Complete brand (smartphone and tablet accessories) for Europe.

Account Director looking after Adveo Europe (Distributor for office supplies) with 5 direct reports (local Key Account Managers).

February 2014-May 2014
Retention Manager XS4ALL

In this role as Retention Manager I was responsible for top 100 accounts.

Key responsibilities:
• Maintaining customer relationships.
• Creating customer satisfaction.
• Creating customer loyalty.
• Reducing churn.


March 2013-January 2014:
Senior Account Manager at XS4All.

XS4ALL (100% daughter of KPN) is a premium internet provider offering its services to Small Medium Enterprises (SME) and Large Enterprises (LE) / Corporates. XS4ALL offers a unique solution called “Multi Internet” that provides maximum flexibility for our clients.

In my role as Senior Account Manager Large Enterprises, I was responsible for new and existing B2B business. I identified needs and provided solutions for our clients and where necessary I selected the right business partner to provide maximum customer satisfaction.

Key responsibilities:
• Consultative selling.
• New business development.
• Maintaining customer relationship.
• Negotiating terms and conditions.
Looking after the following Key Accounts:
• BP
• GGD

Major achievement:
Closed deal with Fastned BV, a company that is rolling out charging stations for electric and hybrid cars.


May 2009-February 2013:
Senior Key Account Manager at Nokia.

Looking after following Key Accounts:
• KPN, the major operator in The Netherlands. Annual target: €100 mio and achieved.
• MCC (currently Techdata), largest mobile phone distributor in The Netherlands. Annual target €8 mio and achieved.

Key responsibilities:
• Negotiating annual T&C’s.
• Negotiating quarterly sell in targets.
• Proposing a suitable range of hardware for Key Account, in line with Key Accounts strategy.
• Making and negotiating marketing plans.
• Managing channel marketeers and field account managers to assure marketing plans are implemented and executed as agreed.
• Managing product support to assure Key Account’s knowledge of Nokia devices is up to date.

Also looked after:
• The Phone House.
• Tele2.
• GSMweb.
• Typhone.
• TforTelecom.


Major achievements:
• Maintaining fair share and turnover in turbulent times.
• Introducing Nokia’s Windows Phone in 2011 at KPN and outselling iPhone at KPN.
• Implementing operator billing for Microsoft’s Windows Phone Marketplace at KPN for all Windows Phone devices.


July 2007-April 2009:
Key Account Manager TomTom Netherlands.

Besides looking after below mentioned accounts I have also been responsible for coaching field account managers and trade marketeers.

Looking after:
• Dixons.
• Dynabyte.
• BCC.
• Impact.
• ANWB.
• TforTelecom.

Major achievement:
Bringing to market a branded ANWB TomTom resulting in an extensive sales growth with this customer and growth of market share in general.

July 2006-June 2007:
Account Manager Retail TomTom United Kingdom.

In 2006 I was sent to the UK to enforce the local TomTom sales team.

As Account Manager Retail I was responsible for the sales in the UK for TomTom’s key accounts. Together with trade marketing we set and realised the targets per key account.
At TomTom UK I lokked after the following key accounts.
• Comet.
• Amazon.
• Ebuyer.
• Maplin.
• Dabs.
• PCWB.
• EmpireDirect.
• YooNoo.

October 2005-July 2006:
Account Manager Retail TomTom Netherlands.

When I started at TomTom Netherlands my target was to establish and maintain the relationship with Mediamarkt on HQ level and to manage Field Account Managers (three) who looked after the local Mediamarkt stores.
Other key accounts I looked after:
• Wehkamp ( catalogue customer)
• ECOM group ( Harense Smid, Scheer & Foppen, De Block and Mikro Electro)

March 2003-September 2005:
Account Manager Olympus Netherlands BV.

Responsible for establishing and maintaining relationships with Olympus new and existing accounts and for achieving the sales targets of Digital Imaging, Voice Recording and MP3 players.
Looking after following accounts:
• Mediamarkt (MSH)
• BCC ( KESA GROUP)
• Dixons

January 2000-February 2003:
Account co-ordinator at Murata Electronics Netherlands.
Murata Electronics is market leader in the field of semiconductors and electronic components for the application in mobile phones and the automotive industry.

Activities:
As account manager Nordics I was responsible for customers, among others, Nokia, Ericsson and Autoliv.
Tasks:
• Establishing a customer relationship with the customer through face to face meetings on location (Sweden and Finland)
• Taking care of logistics from factory (Japan) to the customer (Sweden and Finland)
• Attending annual contract negotiations
• Trouble shooting;
• Finding solutions for electronic applications
• Promoting new parts / components

Running, cooking, wine, skiing.